Chamber News

New faces at the Chamber of Commerce

The Chamber is pleased to introduce to you Michael Busai Naparau, our new Research and Policy Analyst, and Jocelyne Wright, our new Administration Officer. Both Michael and Jocelyne join us with a wealth of knowledge and experience in their fields and we look forward to their contributions towards improving our service delivery to all business members.

Delivering Excellent Customer Service Training to Telecom Vanuatu Limited

VCCI’s Business Training Officer Irene Titek recently completed a 4 day intensive training to Telecom Vanuatu Limited (TVL) Retail Unit staff on ‘Delivering Excellent Customer Service’. A total of eight participants attended the training in early July 2019, held in TVL’s Training Room. Aspects of the training were focused on self-reflection and staff learning about themselves and their personality types. From this self-analysis participants learnt ways to utilize their skills to better serve customers and contribute positively in the workplace. The training included interactive discussions between the participants on challenges facing the current TVL operations staff, and creating solutions to these challenges, which can then be reflected back to senior staff within the organization. This solutions based approach to problem solving can be interpreted into…

Vanuatu Chamber of Commerce and Industry launches digital communication tools

The Vanuatu Chamber of Commerce and Industry (VCCI) has launched its new mobile friendly website, www.vcci.vu with social media pages on Facebook and LinkedIn in a concerted effort to improve its communication with the Vanuatu private sector, Vanuatu government and other strategic partners. To ensure all Vanuatu’s business community can access the VCCI’s website content, the online platform is available in all of Vanuatu’s official languages of Bislama, English and French. The dynamic new VCCI website is mobile friendly, and features a streamlined, clean design aesthetic with easy to use navigation that makes finding the latest VCCI news and events, business resources and information about the VCCI’s programs and partners super easy. “Providing quality communications is key to the right information reaching our business members…

Launch of the Green Climate Fund Private Sector Strengthening Readiness Project

The Vanuatu Business Resilience Council (VBRC), a standing committee of VCCI, is pleased to announce the engagement of two new local consultants to begin the implementation of a new Green Climate Fund (GCF) funded project in Vanuatu, ‘The GCF Readiness Project – mobilizing the Vanuatu Private Sector towards climate change action’. Mr William Nasak will be the Project Coordinator, and Mrs. Terekea Kaltabang as Project Administrator. Both bring a wealth of knowledge to their roles. What is the GCF Readiness Project? The private sector’s significant involvement in CCDRR development initiatives and humanitarian response show the commitment of local businesses in supporting the country’s resilience building efforts. Following Tropical Cyclone Pam in March 2015, the private sector were the first responders, working in close collaboration with…

An introduction to VCCI’s new Council for 2019

The Vanuatu Chamber of Commerce and Industry held its Annual General Meeting on Tuesday 10 May. With over 100 business people in attendance the following members were elected for a two year term: Mr Loic Bernier, Caillard KaddourMr Antoine Boudier, Vate Electrics Mr Jack Loughman, Vanuatu Co-operative Business NetworkMr Tangavel Barlen Lutchmoodoo, TVLMr John Tonner, South Sea Shipping Mrs Joanne Wade, Friendly Bungalows, Tanna Mrs Sandrine Wallez, ACTIV Mr John Warmington, The Bottom Line Mr Laurence Cameron, Pacific Customs & Freight Agencies They join our existing sitting Council members: Mr Shaun Gilchrist, Azure Pure WaterMr Toara Karie, Belair AirwaysMr Donald Massing, Port Vila Efaté Land Transport AssociationMr James Roy Matariki, Ni-Vanuatu Builders AssociationMr David Russet, Bellevue Property Management In addition, on Thursday 16 May, VCCI…

What is the Vanuatu Business Resilience Council?

The Vanuatu Business Resilience Council (VBRC) was established in late 2017 by support through UNDP’s Connecting Business initiative (CBI), and is a standing committee of Vanuatu’s Chamber of Commerce and Industry. The VBRC’s role is to coordinate and strengthen engagement of the private sector in disaster risk reduction, emergency preparedness, response and recovery, and climate change adaptation and mitigation in Vanuatu. The Council is currently made up of 7 executive members. These members are individuals of the private sector with representation from small and large business, tourism, finance, logistics and climate change advisory services. The VBRC represents the private sector on the National Advisory Board on Climate Change and Disaster Risk Reduction (NAB) as an observer, representing local business and industry. To make contact with…

Business Preparedness Planning Workshops in Santo, Malekula and Tanna

Over 100 business owners and operators across three provincial locations have completed intensive one day workshops on Business Preparedness Planning, aimed at building the resilience of the private sector to disruptions caused by both manmade and natural events. VCCI trainers Yvonne Leo Taiki, Irene Titek and Jack Ulas from Youth Challenge travelled to Luganville, Lakatoro, and Lenakel over the past 3 weeks to deliver these trainings.    ‘The purpose of the workshops was to guide businesses through a planning process by which the end product is a tailored Business Continuity or Preparation Plan, to be created with staff input and implemented in times of business disruption. Disruptions discussed range from a simple power outage, all the way to experiencing a tropical cyclone’ says Yvonne, VCCI’s…

New job opportunities. Join the VCCI team

To help the Chamber achieve its goals, we are looking for four new team members to develop and deliver high quality, member-focused services. Next week we will be advertising the following positions: Research and Policy Analyst Communications Officer Administration Officer Business Information and Advice Officer Please visit Link Personnel Services to find out more.

Digital Transformation in the Pacific – Pacific ICT Days 2019

Business Link Pacific (BLP) proudly supports business advisory professionals to reach a wider audience and connect with new clients. In Vanuatu, BLP has partnered with the Vanuatu Chamber of Commerce and Industry (VCCI) to strengthen business support networks and support small to medium enterprises (SMEs) in Vanuatu. Digital transformation is the latest buzz word for business in the Pacific. This week we hear from BLP’s in-country partner Savvy Vanuatu, who attended the 2019 Pacific ICT (Information Communication Technology) Days, held at the National Convention Centre in Vanuatu. Business Link Pacific’s (BLP) Vanuatu business advisory network members AJC and Pacific Digital Transformation Consulting are leading the Pacific digital revolution in Vanuatu by supporting small and medium enterprises (SMEs) to bridge the digital divide. In recognition, these…

The way forward for VCCI – A message from President Shaun Gilchrist

I became president of VCCI on 1 January this year and since then I, my fellow council members and staff have been taking a critical look at the performance of the Chamber. We have accepted that the organisation is not functioning as it should and that it is time for some radical changes. We have quickly been able to change the tone of VCCI’s dialogue with Government. I am pleased that VCCI’s constructive approach has been widely recognised and appreciated. Now we have turned our attention to putting in place a new vision, mission and strategic objectives, and identifying the practical things VCCI can do to ensure that it meets its statutory obligations, as far as it can within its resource constraints, and delivers value…